Episode 298

Building Virtual Care Networks to Scale Healthcare Access with Dr. Lyle Berkowitz

Published on: 18th November, 2024

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Episode Overview: 

The future of healthcare delivery demands innovative solutions that maximize physician time and improve patient access. 

Dr. Lyle Berkowitz, CEO of KeyCare, is leading the charge for how health systems deliver virtual care nationwide. 

With over two decades of experience as a practicing physician, health system executive, and serial entrepreneur, Dr. Berkowitz brings unique insights into transforming healthcare delivery. 

As the founder of KeyCare, he's pioneering a new model of virtual care that leverages Epic's EMR platform to create seamless experiences for both providers and patients. 

While together, Dr. Berkowitz shares how he and his team are building a nationwide network of virtual providers and how KeyCare helps health systems expand access while reducing provider burden. 

Join us to discover how Dr. Berkowitz and the KeyCare team are bringing their vision to life by offering tech-enabled, team-based care to help reshape healthcare delivery. Let's go!

Episode Highlights:

  • Explains how KeyCare achieved one of Epic's fastest implementations by focusing exclusively on virtual care optimization
  • Reveals that recent surveys show two-thirds of patients still prefer telehealth options for routine care
  • Introduces the concept of "virtualists" as a new specialty, similar to how hospitalists transformed inpatient care
  • Challenges physician shortage assumptions, advocating for tech-enabled teams to expand patient access
  • Emphasizes how current physician payment models discourage innovation and team-based care approaches

About our Guest: 

Lyle Berkowitz, MD, FACP, FHIMSS is a primary care physician, a healthcare innovator, a futurist, a digital health expert and a serial entrepreneur with a passion for creating real world solutions which improve the quality and efficiency of the healthcare system for both patients and physicians.

Dr. Berkowitz is the Founder and Chief Executive Officer of KeyCare - a new type of virtual care partner designed to help health systems and others transform how they manage their populations. We do this by offering health systems access to a tech-enabled virtual care team that works on our telehealth-optimized instance of Epic. This allows health systems to augment their workforces and expand virtual care options while ensuring a consistent and high quality experience for their patients. 

Dr. Berkowitz also has a long history of helping healthcare systems, companies and investors rethink problems and solutions. Special areas of focus include innovation strategies and tactics, digital health technologies, workflow automation, telehealth, electronic medical record optimization, precision medicine, product design, physician leadership, change management, and disruptive thinking (so you can do it to yourself before someone else does it to you!).


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Passionate Pioneers with Mike Biselli
Healthcare and Innovation
Passionate Pioneers with Mike Biselli, a nationally ranked healthcare and innovation podcast, and a member of the Health Podcast Network, highlights the innovators, the game changers, and the pioneers who are deeply passionate and relentless in valiantly solving the problems our healthcare industry is facing.
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Mike Biselli

Community Builder | Health-tech Entrepreneur | Podcaster | TEDx Speaker | Dedicated to Reimagining Healthcare