Episode 322

Building Collaborative Care Networks That Eliminate Months-Long Wait Times with AJ Patel

Published on: 22nd September, 2025

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Episode Overview: 

Specialty care shouldn't require months-long wait times or geographic limitations.

Our next guest, AJ Patel, is revolutionizing this approach as CEO of TeleMed2U. With over 20 years of healthcare operations experience spanning drugstore chains and specialty pharmacy environments, AJ brings a unique perspective to virtual specialty care delivery. 

Having navigated TeleMed2U through significant growth and technological transformation over six years, he's built a network of 500+ providers across 20 specialties nationwide. 

Driven by a passion for breaking down geographic barriers and eliminating lengthy wait times, AJ shares how TeleMed2U is democratizing access to specialty care through innovative virtual solutions. 

Join us to discover how this technology-enabled platform is connecting patients with expert care regardless of location, transforming outcomes through collaborative medicine, and reshaping the future of specialty healthcare delivery. Let's go!

Episode Highlights

  • Proactive Healthcare Philosophy: Treat healthcare like car maintenance - invest in prevention to avoid downstream complications.
  • Technology Pivot: After spending millions building their own tech stack, TeleMed2U pivoted to Advanced MD to focus on patient care.
  • Geographic Solutions: Hub-and-spoke model uses providers across states, including Hawaii clinicians serving mainland patients.
  • Collaborative Care: Seamless coordination between 20 specialties without patients navigating multiple healthcare systems.
  • Future Vision: Measurement-based reimbursement, wearable tech integration, and shared diagnostic centers in rural areas.

About our Guest: 

AJ Patel has more than 20 years of experience leading Healthcare Operations in the drugstore and specialty pharmacy environment. He currently serves as the Chief Executive Officer of TeleMed2U where he leads the company’s Sales & Operations, Recruiting, Legal and Credentialing/Contracting teams. He collaborates closely with the Advisory Board on the development of clinical programs and future strategy to enhance convenient access to specialty medical care in various markets across the country.


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Passionate Pioneers with Mike Biselli
Healthcare and Innovation
Passionate Pioneers with Mike Biselli, a nationally ranked healthcare and innovation podcast, and a member of the Health Podcast Network, highlights the innovators, the game changers, and the pioneers who are deeply passionate and relentless in valiantly solving the problems our healthcare industry is facing.
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Mike Biselli

Community Builder | Health-tech Entrepreneur | Podcaster | TEDx Speaker | Dedicated to Reimagining Healthcare